Terms & Conditions
Atelier Clean House
Last updated: November 14, 2026
By booking a cleaning service with Atelier Clean House, you agree to the following terms.
1. Our Services
Atelier Clean House provides residential and commercial cleaning services in Huntsville, Alabama, and surrounding areas, including deep cleaning, regular (recurring) cleaning, move-in / move-out cleaning, Airbnb cleaning, office cleaning, and partial cleanings by area.
2. Estimates and Final Price
Estimates are based on the information you provide. If your estimate was prepared online, the final price will be confirmed when we arrive at your property, before any work begins. No work will start until you have approved the final price.
3. Payment
First-time clients: payment is due before the cleaning begins.
Returning clients and clients referred by someone we know: payment may be made at the end of the service.
We accept cash and card payments. Card payments include a 3.3% processing fee.
4. Cancellations
Same-day cancellations are subject to a $30 fee. If you need to reschedule, please let us know as early as possible.
5. Discounts
We proudly offer a permanent 10% discount to all veterans and people with disabilities.
6. Scheduling and Access
Services are scheduled Monday through Saturday. Please make sure we can enter the property at the scheduled time. If your home has an alarm or a door code, please share it with us in advance. Please let us know ahead of time about anything delicate or anything we should be careful with, and please secure pets during the cleaning.
7. Questions or Concerns
Your satisfaction matters to us. If anything about your cleaning is not right, please contact us within 24 hours so we can address it.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. The version published on this page is the one in effect.
9. Contact Us
Atelier Clean House
Call or text: (629) 286-5780
Email: ateliercleanhouse@gmail.com
Website: ateliercleanhouse.com